Help
How this works.
There is no checkout on this site, which raises a few reasonable questions. Here they are, answered plainly.
Reserving
No. Reserving costs nothing and commits you to nothing. You pay at the counter, in store, only for what you decide to keep.
Forty-eight hours from the moment you place the hold. After that it goes back on the floor. If you need longer, call us and we will usually extend it once.
Every size on this site is checked against what is physically hanging at 2590 Red Hill Avenue. A greyed-out size is not in the building today. Counts do move during the day, so on a busy Saturday call ahead for the last one.
Yes, and you should if you are between sizes. Add both to your fitting room and we will hang them together.
Nothing happens — the hold expires and the pieces go back out. A quick call to (714) 555-0803 is appreciated so we can release them sooner.
Buying & payment
Not yet. We opened the store first on purpose — most returns in this category are fit problems, and a fitting room solves those better than a shipping label. Online ordering will come once sizing is settled.
All major cards, Apple Pay, Google Pay and cash. Prices on this site are in USD and exclude sales tax, which is added at the counter.
Only for pieces already paid for in store — we will send them anywhere in the US for a flat $12 if you would rather not carry them.
Available at the counter in any amount, and they never expire.
Exchanges & returns
Thirty days, unworn, tags attached, with the receipt. Full refund to the original payment method, or an exchange for anything on the floor.
Final-sale pieces are marked on the tag and at the counter. Everything else follows the standard thirty days.
For hygiene reasons, bras, bodysuits and socks can only be exchanged if the packaging and liner are intact.
Alterations & repairs
On full-price trousers and leggings, yes, and usually done in about twenty minutes while you wait. On sale pieces it is $18.
Seams, cuffs and waistbands on anything carrying our label, free for the first year from purchase. Bring the receipt if you have it; we can usually find the sale without it.
On woven bottoms, yes — about a week and $28. We do not alter compressive knits, because taking them in changes how they hold.
Still stuck
Ask a person.
The fastest answer is a phone call during opening hours — someone standing on the floor can go and look at the rack for you.
Call
(714) 555-0803
Email
hello@0803.store
Visit
2590 Red Hill Ave, Santa Ana, CA 92705
Hours
Mon–Thu 10–7 · Fri–Sat 10–8 · Sun 11–6